Services

Operational support that is built to withstand scrutiny.

We help SMEs design and implement governance frameworks that are grounded, commercially focused and easy to use in day-to-day decision-making.

Governance materials on a working desk
What the service set covers
  • Stakeholder expectations and communication.
  • Board governance and decision-making.
  • Risk, compliance and assurance.
  • ESG, responsible business and board growth.
Useful when
  • Growth has outpaced the original governance model.
  • Stakeholder pressure has become harder to manage.
  • Leadership wants clearer roles, evidence and reporting.
Service detail

Each service is practical, proportionate and tailored to SME realities.

We do not stop at advice. We build the structures, documents, workflows and reporting needed to keep the programme working in practice.

01 / Strategy

Stakeholder Strategy & Engagement

Understand your stakeholders, focus on what matters and build a communication rhythm that helps you avoid surprise and earn trust.

  • Stakeholder identification, mapping and prioritisation.
  • Needs, expectations, concerns and materiality analysis.
  • Engagement plans, communication channels and reporting rhythms.
  • Practical measures for sentiment, complaints and commitments.
02 / Board

Board Governance & Effectiveness

Design a governance structure that is clear, fit for purpose and visible to the people who rely on the organisation.

  • Board purpose, scope, charters and delegated authority.
  • Board effectiveness reviews and culture observations.
  • Meeting agendas, packs, minutes and action tracking.
  • Role definitions for chair, directors and company secretary.
03 / Risk

Risk, Compliance & Assurance

Keep risk focused on what matters most and make assurance visible without creating unnecessary bureaucracy.

  • Risk appetite, risk maps and prioritised registers.
  • Plain-language policy and procedure frameworks.
  • Compliance obligations, ownership and reporting.
  • Assurance mapping across management, oversight and review.
04 / ESG

ESG, Sustainability & Responsible Business

Translate ESG into a right-sized programme that respects the realities of SME life and still feels credible.

  • Baseline review of environmental, social and governance topics.
  • Priority themes, objectives and reporting metrics.
  • Integration of ESG into governance and risk agendas.
  • Internal and external reporting that people can understand.
05 / Board growth

Board Recruitment & Succession for SMEs

Build a board that can support, challenge and guide the next phase of growth without becoming overly dependent on a small number of people.

  • Board needs analysis and ideal board profile design.
  • Role definitions, responsibilities and candidate packs.
  • Recruitment support and independent fit assessment.
  • Onboarding and longer-term succession planning.
06 / Enablement

Training, Workshops & Board Facilitation

Create the space for better conversations, better decisions and better alignment around governance and stakeholder priorities.

  • Director duties and governance essentials.
  • Stakeholder and ESG workshops for leadership teams.
  • Board away days, strategy sessions and facilitated workshops.
  • Practical sessions tailored to boards, executives and mixed audiences.
What you get

Deliverables that help you move from intention to structure.

  • Stakeholder maps, engagement plans and board reporting templates.
  • Board charters, role descriptions and delegation structures.
  • Risk registers, assurance maps and practical action plans.
  • ESG roadmaps, metrics and responsible business narratives.
Typical starting points

We can begin small and build from there.

  • A board effectiveness review or governance refresh.
  • A stakeholder mapping or materiality exercise.
  • A risk and assurance redesign after growth or change.
  • An ESG discussion that needs to become more concrete.
  • Board recruitment or succession planning for the next stage.
Ready to talk?

Book a consultation and start with the issue that matters most.

If you need support with governance, stakeholder pressure, ESG or board design, we can help you decide where to start and what to do next.